Frequently Asked Questions
Everything you need to know about shopping at The Fold Line.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.
Can I track my package once it has shipped?
Yes, once your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.
How can I change or cancel my order?
To ensure fast delivery, we process orders quickly. Please email our customer service within 1 hour of placing your order if you need to make any changes or cancellations.